I have bought lessons in advance from Tutoroo, paid $120 and contacted the two tutors in my area from their website. Those Tutors did not respond, I have since been sent contact details for a further 4 tutors, completely not in my area, where I would have to travel 1 to 2 hours by car to meet...
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Hi have paid for two lessons up front for a native Vietnamese tutor in Wellington and not had any success with contacting one through tutoroo. There was one tutor who was replying at the beginning but as soon as I had paid there was no response. Since then, tutoroo has made attempts to contact other tutors however...
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I scheduled the lesson with the first teacher and she canceled it. After that, Tutoroo matched me with a second teacher, let’s call him Mr. A. Mr. A agreed to have the lesson then canceled at the last minute. This was frustrating that the platform has no reliable teachers. I have been asking for a refund from...
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I am baffled and disgusted by the way I am treated by this horrible company. They are holding onto my 25 euros since over a month now and there is no sign of a refund. I have been speaking to them on whatsapp and I get nothing but a generic reply saying that they will follow up...
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I have made multiple formal complaints now as well as emailing them over the past few months about this and still no refund as I was never connected with a tutor. I have tried calling the Australian phone numbers and they are disconnected. They put a tick for ‘resolved’ on my other complaints, but they have not...
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