I filled in all the information requested. I have good license, good credit and good insurance. They restricted, then cancelled my account with no clear explanation or way to fix it. Very dissatisfied. poor customer service, no one to talk to, no recourse. have yet to get refunded User’s recommendation: beware of Turo.
I currently have an open claim with Turo due to the theft of my rental vehicle .There was property in the car at the time of the accident; 2 cell phones the base to my granddaughters car seat and a PS4. The claims department referred me to the host; the host referred me back to the claims...
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I had my identity stolen a while back and yesterday received a voicemail that my driver’s license was used to rent a car that has not been returned and now it’s grand theft auto. I didn’t even know what Turo was until yesterday. The # they left when googled brought up no such anything regarding a “Turo...
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I cant inscribed my car. They told me, that my vin is incorrect I cant speak with tur support, is impossible. I need help about that User’s recommendation: Nothing.
He is charging me a cleaning fee for dust already in car and under a mat in the car. This was here before I used the car. Also says the car is dusty overall and charging me the fee when normal wear and tear from shoes get in car. Seems very unreasonable. User’s recommendation: Beware that the...
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