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Average Rating:

1.62 / 729 votes / 90 reviews
667 Mission St., San Francisco, California, 94105
United States

Phone number: (866) 735-2901
Web: https://turo.com/

Category: Rentals

Toll-Free Number:
(866) 735-2901
Customer Service:

(888) 391-0460

+49 305 683 7898

+44 808 189 4113
Account And Verification-Related Questions:
(518) 638-0728
Text only

Damage Claims:
(415) 801-0897
Text only

Company Address
667 Mission St.
San Francisco,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Turo, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Turo

I booked a minivan at the end of October to take my family (5 people) to a memorial service 4 hours away. On the morning the car was to be returned, I checked the app and saw to my horror that the reservation had been cancelled. When I contacted the owner, he told me that the car... Read more➤
19 Jan, 2022

Not worth the hassle.

My landlord terminated my lease with four hours notice. Since the rental never happened, Turo does not allow us to write a review and inform others of the cancellation. To add to the fact that I now no longer have a car, Turo customer service simply says, “Go ahead and rebook.” But I’m not sure the reservation... Read more➤
I booked a car through Turo for a few months. The day I arrived, I had several discussions with Javier about the car.He will send me the code from the safe deposit box when I arrive. I waited for about an hour but haven’t heard from him. I tried calling and texting him. No one answered.I had... Read more➤
As my title says, do not trust this company. I ordered the car 6 months before I needed it. Less than 36 hours before I was supposed to pick up the car, I received an email telling me that they had cancelled the reservation and miraculously told me they could get me a car that was over... Read more➤
Turo doesn’t protect its guests. I rented the car because it has four wheel drive. But when I picked up the car, the owner wasn’t there and his wife gave me the keys. He was not able to answer my questions. I decided I could write to the owner when I started the trip. I had only... Read more➤
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