More Contact Info

Toll-Free Number:

(800) 598-9449

Customer Service:

Billing

(520) 791-3242

TTY

(520) 791-2639

Emergency:

(520) 791-4133

Utility Services:

(520) 791-3171

Garbage/ Recycling

(520) 724-6609

Sewer & Wastewater

(520) 791-5945

Water quality/ Pressure concerns

(520) 791-2514

Water waste

Company Address

Tucson Water

310 W Alameda St

Tucson,

United States

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Complaints & Reviews — Tucson Water

18 Jun, 2019

The worst customer service I asked to talk to talk to the manger to make a complaint about the rude way the customer service answer the phone I stayed in the line for over 30 minutes he didn’t answer.

Manger never answer my call

Utility

15 Feb, 2019

Sewer and water billing

I do believe that there is fraud going on with how they bill you, some months my sewer bill amount is higher then my water bill, have a small house 2 small bathrooms don’t water nothing outside my little house because i don’t have anything to water, no trees or plants or grass on my property, had... Read more➤

Utility

8 Jan, 2019

Tampering department is bull

I have been calling the tampering department all day waiting for them to call me back! I have a 2 week old baby! This is *** They turned off my water for no reason

Utility

4 Oct, 2018

Claims of tampering

Tucson water came and shut my water off a little over a month ago and claimed that there was tampering going on. After calling and talking to the tampering department they said that they had no report for the tampering and had someone come out to turn my water back on…

Utility

20 Sep, 2018

Won’t answer phone

I HAVE TRIED 2 PHONE NUMBERS. ONE DOESN’T ANSWER AT ALL. THE OTHER PUTS ME INTO AN ENDLESS LOOP OF REQUESTING WHAT I WANT AND NEVER CONNECTS ME TO ANY OF THE OPTIONS I REQUESTED. Last week I had a lovely talk with Pam and promised to get a problem resolved and talk to her again today,... Read more➤

Utility