Average Rating:

1.87 / 131 votes / 15 reviews
1800 W 4th Plain Blvd Suite 120-B
United States
Phone: +1 800 379 4065

Category: Online Shopping

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Complaints & Reviews — GiftTree

Customer service took money out of my account and no gift arrived

Charging $70 for approximately 8-10 items, most of which were completely different than the description, is simply a ripoff. Some of the goods were clearly generic and there was no ribbon on the basket as described on the website. They also charge around $10-12 for ribbons to have basic text like Happy Birthday or Thank You. I… Read more➤

they keep sending me text about winning money , weight loss gimmicks

I paid A LOT of extra money to ensure that an already overpriced gift was delivered to Kansas TODAY. It is sitting in Nebraska. They overprice and overpromise. Their gifts are cliché and boring. I will NEVER order from Gift Tree again.

6 Feb, 2019

GiftTree Bad apple

Everything was great until they bit into an apple and it was rotten.

Update by user Jan 25, 2019 A few days after not hearing back, I sent another email to their Customer Service, this time copying another person who had been on the original email. She called me immediately, apologized for the poor service on their part, and issued me a full refund. My MIL did eventually receive the… Read more➤

I had a basket sent to my son after surgery … something fun and healthy. I paid a service charge for a weekend delivery. I received an email that the gift had been hand delivered to the recipient. Thought it was strange that I did not hear anything from my son since he could not go anywhere… Read more➤

We ordered the Good as Gold gift basket for our boss. First of all it was late by one day… not good. Second it was a joke the size of what was received in comparison to what the picture was. I was so embarrassed to give it to our boss. This was $80 with delivery fee and… Read more➤

This is a corrupt and misleading company. They promise delivery using local vendors. The local vendors cannot provide what gift tree promises. By no means should you use them. They lie on their website. Call a local vendor to be sure. Do not use these people. They cannot be trusted and try to blame you for what… Read more➤

Wanted to get something other than flowers delivered to my Mom for her Birthday. Ordered online at GiftTree about 10 am for a SAME DAY DELIVERY (I wanted the fruit fresh for her). At 10.30 am, emailed a confirmation that the order was in process and scheduled for delivery today. At 5.30 pm that night, I… Read more➤

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