I’ve order online and receiced my sms to confirm that my order was received in store. After 22 Jul 2021, I went to Truworths Baywest Mall Port Elizabeth 3 time to collect my navy pair of shoes that I’ve order on the 11th of Jul but each time the store inform me that they cant find it...
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Hi, i’m kedibone mthombeni I was working at truworths siyabuswa I got injured on 02-08-19. I took my own money to pay the doctors bills as it was required and I also filled up all the documents as needed. The problem is i’m so tired now I want my money back but no one seems to help...
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Good day I’m writing this complaint with a heavy heart. I have been Truworths customer for many years and I really did not expect this kind of service for you. I’m the 31 of July 2021 I went to Truworths to go purchase something for my skin as I have a very sensitive skin I was then...
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Ref 86685… On the 30/06/2021 No one phone me back still don’t have a answer so I phone today they said I’m still not allowed in their shop with my own sanitizer that I showed them its 70% alcohol showed on the bottle I even let them smell its not water…why going to shoot my own foot...
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I purchased a jacket and it is torn apart. I am very disappointed as I bought this jacket 14 May 2021 and I am unable to take it back because we are staying where there is no shop to return and I must pay for something that is bad quality. This is unacceptable and i am disappointed...
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Poor service
Unfortunately, due to an emergency, I chose the iExpress service because Telstra service centers are closed. So I ordered internet from Telstra home, which is delivered by iExpress courier, I indicated the delivery date 24. 04. 2020. And the time from 18:00 to 22:00. I ordered a few days ago, but on the day of delivery the plans for the evening changed, then I waited for the sms from iExpress to be able to change the delivery date, but I didn't receive the sms either. In the evening, the courier calls and asks if I am home, because after 4 minutes it will be present. Unfortunately, nothing could be said. There was a very unpleasant situation, which is not the first time. I didn't write a complaint the last time, but there was a situation where the order had one delivery date but was delivered the next day, which also seemed strange. Next time, I'll avoid this service and don't recommend it to others!
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