Good morning. I am complaining about Truwoths Lichtenberg Mall, My laybe was due on the 14th of this month so because of the unrest happening in SA we couldn’t go to town on that Wednesday. So on Thursday our community took it oupon their hands to save our stores that they won’t be looted. I came to...
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Bad behavior of Three Rivers Square Truworths manager, he let me feel like a criminal infront of his shop. I’m a good customer for many years never pay my account late but still he was mistreated me.
My partner purchased clothing items for me and the size of the jacket was incorrect he gave me a receipt and the gift receipt I went to the nearest store to exchange they could not find the right size for me so they said there is nothing they can do for me but order however my partner...
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I had a laybye that was about to expire, unfortunately I was unable to go to the store to collect the laybye despite the many SMS’s I received as a reminder of the expiry. Eventually today I sent my sister a WhatsApp of the receipt and asked her to go and fetch the laybye for me and...
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I have been a loyal estee lauder customer for over 20 years. I purchase all my products from the truworths in Mall of Africa for the last past 2 years, and I am there every single month. Sunday the 04/07/2021 I went to the branch looking for a sample on a specific cream which I had x1...
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Poor service
Unfortunately, due to an emergency, I chose the iExpress service because Telstra service centers are closed. So I ordered internet from Telstra home, which is delivered by iExpress courier, I indicated the delivery date 24. 04. 2020. And the time from 18:00 to 22:00. I ordered a few days ago, but on the day of delivery the plans for the evening changed, then I waited for the sms from iExpress to be able to change the delivery date, but I didn't receive the sms either. In the evening, the courier calls and asks if I am home, because after 4 minutes it will be present. Unfortunately, nothing could be said. There was a very unpleasant situation, which is not the first time. I didn't write a complaint the last time, but there was a situation where the order had one delivery date but was delivered the next day, which also seemed strange. Next time, I'll avoid this service and don't recommend it to others!
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