I went to Truworths Lakeside Mall during my lunch time to purchase a phone, there was no to assist me at that department, the lady who was working at the till was kind enough to leave her station to try call them, no one came and I decided to leave because time was not on my side....
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I bought shoes online mid July 2021, size was checked and didn’t bother to fit as I was sure of the size of my shoes. End of August I decided to try my shoes on to my surprise both pairs which are my size 5 are lose they are too big. I sent an email at Truworths...
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My fiancé and I went on Saturday the 28th of August 2021 to truworths baywest. On arrival the security guard informed us that we can enter but when we leave he has to search my fiancé’s bag and purse because there has been some stealing.i was totally disgusted firstly there are sensors in the store to pick...
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On 10/08/2021 i applied for a Truworths account online, and it was approved.Received an sms to come to one of their stores with my ID, kept stalling. Head office phoned today, told me my account is active and i should go shop. I went there, only to be told that my account is declined.Phoned head office to...
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My name is Bongani Surname is Simbia Contact number [protected] ID no [protected] I opened an account with truworths few years back and I wasn’t working by then, it happened that I wasn’t pay my account correctly then that leaded my account to be handed over to debtors collectors. Then I received an email somewhere April saying...
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Poor service
Unfortunately, due to an emergency, I chose the iExpress service because Telstra service centers are closed. So I ordered internet from Telstra home, which is delivered by iExpress courier, I indicated the delivery date 24. 04. 2020. And the time from 18:00 to 22:00. I ordered a few days ago, but on the day of delivery the plans for the evening changed, then I waited for the sms from iExpress to be able to change the delivery date, but I didn't receive the sms either. In the evening, the courier calls and asks if I am home, because after 4 minutes it will be present. Unfortunately, nothing could be said. There was a very unpleasant situation, which is not the first time. I didn't write a complaint the last time, but there was a situation where the order had one delivery date but was delivered the next day, which also seemed strange. Next time, I'll avoid this service and don't recommend it to others!
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