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+1 800 226 5228 (Domestic) +1 910 914 8250 (International) +1 888 833 4228 (Hearing Impaired Clients)
214 N Tryon St.
Charlotte , North Carolina
United States – 28202
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Complaints & Reviews — Truist Bank (formerly BB&T Bank)

13 May, 2021

Fraud charged off to my credit

BBT has charged off a charge card they gave someone in my name, without even checking the address, I have a credit freeze but they still issued it anyway. I cannot get them to take this off of my credit. They issued the credit card to a vacant house and the thief went to the house and... Read more ➤

Banks, Finance Companies

1 Apr, 2021

Gold Medallion Seal

I have been attempting to acquire a Gold Medallion Seal from my bank; BB&T. We, my wife and I, have used BB&T for many years now so we do have a relationship there. We rave recently needed a Gold Medallion Seal for a stock transfer on some TOD stocks (transfer on death) Have tried a couple of... Read more ➤

Banks, Finance Companies

30 Mar, 2021

fraud department is useless

I took my car to BMW to fix a recall. Enterprise rental is on the premises and BMW covers the rental charge. The only car they had available at the time was a luxury upgrade, so to avoid hassles, the BMW manager agreed to pay the $10.00 upgrade charge since they had no idea when the necessary... Read more ➤

Banks, Finance Companies