More Contact Info

Toll-Free Number:

(800) 828-5500

Order Status And Manuals Look Up:

(860) 318-2507

Pressure Washer & Generator Inquiries:

(888) 611-6708

Other Info

Other Info (opening hours):

Mon – Fri: 8am – 8pm EST
Sat: 9am – 8pm EST
Sun: 10am – 6pm EST

Company Address

Troy-Bilt LLC

P. O. Box 368022

Cleveland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Troy Bilt , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Troy Bilt

16 Aug, 2021

Very helpful customer service

I am looking to buy a specific product and got great Information. Will be ordering soon. Customer service was very helpful.

Landscaping and Gardening

10 Aug, 2021

Problem with mower

I bought a TB 30 riding lawnmower and went to Home Depot last week to see what I do when I have a problem I purchased it on 6/21/21 no help contacted Troy bolt and after waiting a long time on the phone yesterday I finally talked to someone and took it to the service…

Landscaping and Gardening

4 Aug, 2021

Carburetor not made for mower.. no production

Four wheel drive walk behind mower… Bought in april … 2020 worked all last summer just fine. Stored it in garage … this year 2021… it will not start… took to repair shop… the said needed new carburetor… shop ordered part…. so far they said it was on back order… it’s been 2 months and nobody has... Read more➤

Landscaping and Gardening

26 Jul, 2021

Sold me too bad lawn mowers Troy-Bilt is terrible

Bought lawn mower Troy-Bilt April had to take it back because it leaked all the gas out got a replacement a second one and this one won’t stay started it’s ridiculous I think you should refund my money I wouldn’t recommend these lawn mowers to anybody

Landscaping and Gardening

17 Jul, 2021

Bolts holding the carburetor on broke off. Wanted to return it for credit card refund or in store credit. Denied

The store manager walked away and cashier IN CUSTOMER SERVICE AND RETURNS, crumpled up our receipt and threw it in the garbage. We left the broken weed whip laying there. It is of no value to us now. User’s recommendation: Don’t buy power tools or garden equipment there.

Landscaping and Gardening

Most Reviewed

29 Apr, 2021

"Didn’t take this long for the original not complete order to come :( so disappointed I was eager to get started on the program apr 12 /2021 again sad face !"
Modere