More Contact Info

Toll-Free Number:

(800) 828-5500

Order Status And Manuals Look Up:

(860) 318-2507

Pressure Washer & Generator Inquiries:

(888) 611-6708

Other Info

Other Info (opening hours):

Mon – Fri: 8am – 8pm EST
Sat: 9am – 8pm EST
Sun: 10am – 6pm EST

Company Address

Troy-Bilt LLC

P. O. Box 368022

Cleveland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Troy Bilt , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Troy Bilt

25 Jun, 2021

Wrong tire assembly on riding lawn mower.

They are going to send me the correct wheel assembly for my riding lawnmower I just purchased a week ago

Landscaping and Gardening

16 Jun, 2021

Unable to get support for product.

Purchased their low-end riding mower for occasional use. It didn’t last 2 months, and Troy-Bilt lied about their being a local service center (the place had gone out of business and they didn’t even KNOW, and continue to give out false information), so now they expect me to hire someone to haul the piece of junk 50... Read more➤

Landscaping and Gardening

14 Jun, 2021

Troy Built Moderator would not publish my review

Troy Built responded to my review by saying: “Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!” Here’s my original review: “Customer Service Failed I ordered a bump *** and waited a month with no response... Read more➤

Landscaping and Gardening

13 Jun, 2021

Tb30 is a poor excuse for a mower

2nd time I tried to mow the tb30 wouldnt start and wouldnt come out of park. I called the store I bought it from and they gave me TB phone # and wished me good luck. my son googled the problem and it showed 2 safety switches were the problem. If its on google Im sure TB... Read more➤

Landscaping and Gardening

13 Jun, 2021

Tb30 is a poor product

2nd time I trie to cut grass mower wouldnt start or move. I called the store where i i bought it and they told me goog luck and gave me troybilt phone #. My son googled problem and it showed where 2 different safety switches were a problem. if it was on google TB knew about it.... Read more➤

Landscaping and Gardening