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I’ve purchased two flight tickets using the Travelgenio website on June 28, 2021. I also added an additional fee to get the “Cancellation Protection” – that allows full refund in case I want to cancel my flight. Now, due to Covid restrictions, I have to cancel my flight. I tried doing this on the Travelgenio website, but...
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Dear Travelgenio, Good day! As of this day, I did not yet receive my e-ticket on this email, and please see below details for your reference. Booking ID: [protected] Passenger' Full Name: Roda May Mojica & Daryl Literal Outbound Flight, Date & Time: SQ495 Dubai to Singapore 13 / November 2021 / 20:00H Arrival Flight, Date &...
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I made a booking of two flights today Booking code 1903****-V18 And cannot complet the payment. I did enter may Visa Card, but got an answer, that the payment was rejected by my bank. Is that right? Please give me further information. Did you resive my payment? Greetings Betina Winski
I want to change a name on my son ticket I need to add his middle name is Christian in Turkey they ask me to be the same as his passport.
I bought flight tickets and travel insurance through Travelgenio, however I didn’t received any documents which needed. I spent about 90 minutes waiting for connect to any operator, when I finally had it the guy told me that he will manage, but unfortunately I spent abother 15 minutes on the line without any result. Till now I...
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The thing is, I called on the fly and ordered food for work... Everything would have gone well if the telephone operator taught a little Australian there... About how often I go there to eat the menu I know very well.. I ordered fried potatoes with meatballs and on top of more mushroom sauce as well as sweet... I waited an hour and a half FINALLY the driver with the food arrives Here you were... When you opened the box, it could be that inside there was not what I had ordered (there was mashed potatoes with a caponade and in the second dish naked mushroom sauce with 2 meatballs) : ((Sorry...
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