More Contact Info

Toll-Free Number:

(800) 937-8997

Payment:

(877) 453-1304

Tty:

(877) 296-1018

TTY hours are from 4:00 a.m. - 9:00 p.m. PT, daily.

Other Info

Other Info (opening hours):

Bankruptcy Legal Notices

T-Mobile Bankruptcy Team

PO Box 53410

Bellevue, WA 98015-3410

Company Address

T-Mobile Customer Relations

P.O. Box 37380

Albuquerque,

USA

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Tmobile , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Tmobile

1 Jul, 2021

Call suddenly I’m not getting messages on my phone they keep saying the same cards out they keep saying SMS is out whatever that is

Call suddenly Im not getting messages on my phone they keep saying the same cards out they keep saying SMS is out whatever that is

Telecommunications

29 Jun, 2021

No resolution to tower issue for months now and SIM cards

I have almost lost my job thanks to Tmobile. When I should be staying at home due to the Pandemic, I cannot do so because the service is so bad. I did not have these issues with Sprint and now that Tmobile has taken over, it has been the worst experience I’ve had with…

Telecommunications

29 Jun, 2021

Dissatisfied and Frustrated

Original review updated by user Jun 29, 2021 Sales person “forgot” to mention I had a very narrow time window for the “no regrets” return (even though I asked 3 times if there would be any problem returning if I found it didn’t work for me). I went back to return and was told I’d missed the... Read more ➤

Telecommunications

28 Jun, 2021

Payment arrangement on my pass due bill

Says account can’t be validated and to call customer service. I called the number provided. This is not a good number for customer service.

Telecommunications

27 Jun, 2021

Traded in my “perfect” iPhone. Did not receive the $800 credit!! Was promised that would have service at our home. We have NO service!

Then during the trial they kept jacking us around saying they would keep changing settings on our phones until we got service. That was all a bunch of BUNK!!! So here we are with phones that we can only use in very random places. I cant even dial 911 from my home!!!!!!! Their sales tactics were based... Read more ➤

Telecommunications