Update by user Feb 22, 2020 HiI have wrote twice to TK Maxx, didnt get a reply first time so sent the 2nd one registered post, I received a reply Saturday 22nd Feb. I am now waiting for them to respond to my email which they requested, with a photo of the product and my receipt.Still on...
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Tried to return a obviously faulty item. Had a reference no from head office customer service team to take item into a store which the nearest was 50 minutes away Leeds springs the manager named Verity would not accept reference number as proof of purchase and said she rang head office who had given me it and...
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TK maxx so called low standards managers in Thurrock Lakeside. Luise, the present manager is so filthy and rubbish person ever I have met, went there to purchase staff asked her for help but she didnt response. Why she is being paid there. Non coopration in staff could be seen while getting service. Being a customer worst...
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They fell apart after a few weeks. I wasn’t able to get to store, they refused to refund them saying normal wear and tear. Bad quality product. Avoid!
I have cancelled an online order right the day after. 2 weeks later I still haven’t been refunded despite a series of emails and phonecalls. Best to collect your order and refund it in store.
