Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — thredUP

26 May, 2021

Item not received according to my building’s automated scanning system.

I ordered a Coach handbag from Thredup that was never delivered to my building according to their automated scanners. Fedex said a refund has to be initiated by Thredup who I am unable to get ahold of on the phone. They are now trying to charge me for an account to get help about how to get... Read more➤

Clothing, Shoes and Acc

26 May, 2021

Package undelivered

I tracked my package and it is said to have been delivered even though i am yet to receive it. What could be the issue?

Clothing, Shoes and Acc

26 May, 2021

Problem with purchase

Made an expensive purchase and have not received any delivery information and my affirm account has been credited and refunded WHATS GOING ON? Ive been trying to reach someone for several days

Clothing, Shoes and Acc

24 May, 2021

I wish I had read any of the Reviews instead of listening to the TV commercials.

They said you can utilize the 2 or 3 months payment plans at checkout. Which is non existence. They took out the entire payment. Which I Definitely wasn’t prepared for. User’s recommendation: Check reviews.

Clothing, Shoes and Acc

21 May, 2021

Resolved: Huge order came yesterday & NOT ORDERED!!! This has happened twice now!! Before Christmas a wrong box came & it cost me $17+ to mail back to thread up & never reimbursed. This new NOT MY BOX!! HELP

Update by user May 21, 2021 I received a 10 items I did not order. I did NOT receive the 3 summer skirts I ordered in a bundle. I ordered 6 skirts & received 3. I did get a box with 10 itens I DID NOT ORDER!!. Update by user May 21, 2021 I emailed threadup &... Read more➤

Clothing, Shoes and Acc

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