More Contact Info

Toll-Free Number:

(800) 735-4328

Customer Service:

Showrooms | Chicago

(312) 832-3200

Showrooms | Irvine

(949) 224-4700

Showrooms | New York

(917) 853-9907

Media:

(310) 552-4106

Allison Field

Other Info

Other Info (opening hours):

24/7 Call Center Access (U.S. and Canadian call centers)

Company Address

Thermador

1901 Main St., Suite 600

Irvine,

United States

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Complaints & Reviews — Thermador

10 Nov, 2020

Buyer beware….No Customer Service!

Freezer, stove and oven are two years new and need repair. I called for repair NO ANSWER. Left an email NO ANSWER. What do you want for $22,000????? User’s recommendation: Buy at your own risk!

Kitchen and Cooking

28 Oct, 2020

Gais chulha not working

Dear sir plz.pravoid enginear User’s recommendation: Plz.contect me by call.

Kitchen and Cooking

22 Sep, 2020

DO NOT BUY A STOVE FROM THERMADORE

MY STOVE HAS BEEN CLICKING FOR 2 YEARS.THEY TRIED TO FIX IT 4 TIMES BUT IT STILL CLICKS. I AM 81 AND EVERY TIME IT CLICKS I HAVE TO RUN DOWN TO THE CELLAR AND TURN OFF THE CIRCUIT BREAKER AND THEN RUN DOWN TO THE CELLAR TO TURN IT ON WHEN I WANT TO COOK SOMETHING.THEY... Read more➤

Kitchen and Cooking

15 Aug, 2020

Unit display goes out

I have the combo ovens – microwave, oven and warming drawer. The display over the microwave goes blank and the display over the oven stays on all the time. Unit looks odd when 1 display is off and one on. It is pictured in ads with both on when not in use. How do I change this... Read more➤

Kitchen and Cooking

7 Jul, 2020

Zero Customer Support for Failed Product

Four and half years ago we purchased a Thermador counter top gas cook top and downdraft vent system. Three years later the downdraft fans remote blower failed. Upon further review it turned out to be the plastic squirrel cage that simply fell apart. I purchased a replacement motor assembly to the tune of $300 plus. It worked... Read more➤

Kitchen and Cooking