More Contact Info

Toll-Free Number:

(800) 735-4328

Customer Service:

Showrooms | Chicago

(312) 832-3200

Showrooms | Irvine

(949) 224-4700

Showrooms | New York

(917) 853-9907

Media:

(310) 552-4106

Allison Field

Other Info

Other Info (opening hours):

24/7 Call Center Access (U.S. and Canadian call centers)

Company Address

Thermador

1901 Main St., Suite 600

Irvine,

United States

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Complaints & Reviews — Thermador

19 May, 2021

Leaking Brand New Thermador 36-Inch Built-In Refrigerator (KI KBM36US)

Original review updated by user May 19, 2021 Leaking Brand New Thermador 36-Inch Built-In Refrigerator (KI KBM36US) Model Number: T361B900SP/09 FD: 9812 Serial Number: 100481 We moved into a new condominium in September 2020 with brand new high-end Thermador appliances which we paid a high premium for. We adored…

Kitchen and Cooking

6 May, 2021

Ordered new range and dishwasher 10/20 house. No delivery with dates promised. Blaming Covid however Wolf certainly offering their products. I had a Thermador and loved it and

Thermador has caused me un-needed stress due to non delivery of my new range and dishwasher. I have talked to district manger for company in Az and he promise again for 3 time May. I made an inquiry and now their saying July. This is so sad and now they are offering Wolf products. No one had... Read more ➤

Kitchen and Cooking

27 Apr, 2021

TerribleStove and even worse customer service

Stove and even worse customer service oh first store delivered the oven did not work after five tries to fix it and two months they said they were going to give us a new one. It took three months for the new want to get here. When I did this oven would not go off. When you... Read more ➤

Kitchen and Cooking

24 Mar, 2021

Service last Saturday 03/20/21/ Asking for refund of $95

I sent an email for a service to fix my Thermador oven. I included in my email pictures of my oven for the technician to see the model. I have the technician in my house last Saturday to look at my oven. It seems it needs a part which thermador does not make any more….

Kitchen and Cooking

21 Feb, 2021

Explosion during oven Self Clean mode

I have put our Thermador wall oven Model MEDMC301JP/05 for the first time on Self Clean – it was not even very dirty since it is in our vacation home. After 1h 20min, means after the clean time was almost finished, I hear a big bang and all the inner glass of the oven door shattered in... Read more ➤

Kitchen and Cooking