Terrible customer service. I ordered a bunch of items and all but one was not even in stock, even though it said they were on the website. Then they said the would ship the item that was in stock and refund me. About 2 months later I get the item but not refund. Emailing them is terrible....
Read more➤
THE Original Horse Tack Company will not honor the refund policy stated in the description. (Contact them within 3 THREE days for full refund) The saddle did not fit and I contacted and got a return authorization within the 3 day time limit. Sent the saddle back and they refuse to give me the full refund. Saying...
Read more➤
I’d had my eye on a pair of riding boots on Amazon that I liked, so when I saw that the price had dropped on them, I jumped on and purchased them with the Amazon one-click ordering. A few days later I received an email confirmation from the company for my purchase of reins. I emailed them...
Read more➤
this company is joke, i ordered enchantmints jewellery boxes, lunch boxes and breyer horses on october 19/11. on november 14 i e-mailed to find out where is my order. In fact i e-mailed 3 times with no response. in the meantime,my credit card was charged. i live in Canada so the 800 number didnt work. I called...
Read more➤
I would NEVER do business with this company again. October 4: ordered rain sheet through Amazon. Never even shipped or said why the delay. Emailed company THREE times with NO response. Oct. 16 filed claim through Amazon. Oct 17, got an email from the company saying it would arrive Wed. Ok, filing claim worked. Then, less than...
Read more➤
