More Contact Info

Toll-Free Number:

(800) 801-3322

Customer Service:

Corrections and Clarifications

(800) 235-9100

Corrections and Clarifications

(302) 324-2858

(302) 324-2500

General Info:

(302) 324-2883

Multimedia Reporter

(302) 324-2281

Reporter (Government and Politics)

(302) 463-3355

Visual Journalist

(302) 324-2650

Legal:

(844) 510-3710

CCPA Inquiries

Media:

(855) 568-6420

Advertising Inquiries

Fax:

+1(302) 324-2554

Other Info

Other Info (opening hours):

Customer Service Hours:

Monday – Friday: 8:00AM-7:00PM

Saturday – Sunday: 7:00AM-11:00AM

Letters to the Editor

P.O. Box 15505

Wilmington, DE 19850

Company Address

The News Journal

950 West Basin Rd.

New Castle,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The News Journal , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — The News Journal

29 Jul, 2021

I am a newspaper delivery person and news journal keeps messing with my money and not paying me when I’m supposed to be paid I went four weeks without being paid and still having problems

Oh how to go for weeks without my first paycheck and then I had to go to weeks without a paycheck and now the invoice that I received said 700 and some dollars and they deducted $200 from it they also stated in the beginning of me working that I would get 500 a month for my... Read more➤

Periodicals & Publishing

25 Apr, 2021

Poor customer service and relationship ,especially after requiring full payment before services are delivered and then not delivering Along with that after promising to deliver missing paperboy doing

See above New Subscription The first 8 days only have had 3 deliveries and prepaid for Service Called and reported and was promised it would be delivered later that day it has never happened This morning Sunday April 25 ,2021 same results After calling and reporting situation and then calling billing department, Finally Sunday paper was delivered... Read more➤

Periodicals & Publishing

24 Apr, 2021

Resolved: Lack of consistency in delivery of paper misses more than delivers

Update by user May 24, 2021 Company fixed the issue and I have been provided with full refund. Canceled Subscription. Original review posted by user Apr 24, 2021 We have started delivery on Friday April 16,2021 out of the first week we have missed getting paper 5 days out of 7 This is totally unacceptable and I... Read more➤

Periodicals & Publishing

11 Oct, 2018

Terrible Customer Service and OverBilling and No Refun

In July 2018, I noticed that I was being billed $4.99 for online access to the Wilmington DE NewsJournal’s Delawareonline. But, I did not have access to use the online service. Then, I needed to access an article for a job interview and I tried to subscribe to online for $0.99 special rate. I still couldn’t access... Read more➤

Periodicals & Publishing

Most Reviewed

18 Dec, 2018

"Need to talk to an agent now"