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1800 638 680 (Australia) 8800 100 6443 (Russia)
+44 330 022 5700 (International) +44 330 022 5701 (Fashion Consultants) +44 330 022 5703 (Premier Service) +44 330 022 5412 (Subscription Inquiries) +1 877 678 9627 (USA & Canada) +43 800 006 632 (Austria) +32 80 049 413 (Belgium) +33 805 109 917 (France) +49 800 589 0723 (Germany) +39 800 148 251 (Italy) +34 800 600 261 (Spain) +41 800 002 417 (Switzerland) +86 400 120 5991 (China) +852 58 081 362 (Hong Kong) +81 531 122 556 (Japan) +65 800 120 6161 (Singapore) +82 798 4434 1351 (South Korea) +886 801 136 430 (Taiwan) +55 800 762 1268 (Brazil)
1 The Village Offices, Westfield London, Ariel Way
London , England, Greater London
United Kingdom – W127GF

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Complaints & Reviews — The Net-A-Porter Group

10 Aug, 2021

Refusal of refund for a return parcel lost in transit

I ordered a pair of boots from them in January, which I attempted to return in February via their integrated return service, for which they accept responsibility if parcels go missing. When, in March, I had received no update on my parcel’s whereabouts, I contacted DHL (who manage the returns), who told me that if I had... Read more➤

Clothing, Shoes and Acc

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5 May, 2021

"Questions about my current brands and item setup"
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2 Jul, 2021

"Reabte issue"
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24 Jun, 2021

"Because my cell phone has not been working for a while"

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25 Apr, 2021

"Time taken to repair faulty watch"

⤷ Tudor Watch | 4 reviews

11 Mar, 2021

"Why do you have commercials with someone cussing while playing children’s movie."

⤷ Comedy Central | 11 reviews

22 Jun, 2021

"They refused to take my deposit!"

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8 Mar, 2022

"The customer service at Keeps is a disappointment"
KEEPS

⤷ KEEPS | 3 reviews

17 Mar, 2021

"Unimaginably poor service"

⤷ Georgia Department Of Labor | 64 reviews

15 Apr, 2021

"A question about returns"

⤷ Skechers | 61 reviews

4 Aug, 2021

"Restocking fee on predator product line and store employees lack of policy knowledge and taken care of the consumer"

⤷ Harbor Freight Tools | 20 reviews

Service

Very courier service lately. Requests in the notes are not taken into account (call in advance and specify the location. ) If the address is changed within a 2-minute drive, the product will not be delivered. The courier agrees that he does not have to do this (neither go to another address nor call in advance). 12/18/2020