This company has cheated me out of $119.99. Be careful as it will seem like you need a credit card to use their service but to my dismay it was a trial and I was not aware. They said they sent me an email that my “trial” was ending but the only emails that I received from...
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I have had the same experience. Neat should be totally ASHAMED of themselves! How rotten to force people into purchasing a monthly cloud-based service with you if they want to continue to use the pricey hardware they purchased. I changed computers and needed to…
This Company is the worst!!! After NOT being able to get customer support. I cancelled my subscription, packed up both my Neat scanners and stored them in the attic. I ultimately purchased a Fujitsu scanner and it’s worked out just fine thus far. Since, This is the…
DO NOT PURCHASE NEAT COMPANY SCANNERS! I purchased a neat scanner and after six months of usage they discontinued the operating software making the system inoperable. They also disconnected the customer service number and now want me to purchase software to support the system. I own a $400 piece of junk! {{REDACTED}}
I purchased the Neat mobile scanner for my small business. I could not get any of the drivers to install and the scanner would not work. I contacted Neat customer support and their technical support was unable to get the drivers installed either. They refuse to give me…
