I purchased this scanner (ND 1000) new at Frys in 2011. I used it for my business for a couple years. Tried to connect again after a few yoears in retirement and I cannot get ANY software for WIN 10. Just as all others here are pissed off about they will not help, kick me to the...
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Everyone is right to be mad about having to buy a subscription to use the scanner after buying the equipment. It was originally included and I was told I would be able to use it even though the software was changing. I am going to see about getting a Class Action suit started!
I really wish that NEAT would have kept the legacy software for those who had the scanner systems pre-2016. I’ve had mine for going on 6 yrs now and it’s pretty much useless. I have to pay the $10 once or twice a year just to scan all of my receipts into the system, download the cabinets...
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I updated to the online file management system and have spent two days trying to synch with my old desktop version of Neat Receipts. I have talked to two support providers and spent more than two hours in screen share, to no avail. The second consultant was absolutely…
I bought this scanner system a couple years ago, and it has been great. That is until NEAT decided to extort dollars from it’s customers by making subscription payments mandatory. Only if you have the original disk can you continue to use the scanner without paying. I…
