More Contact Info

Other Info

+1 888 539 3574 (Customer Service) +1 714 542 9000 (Los Angeles Store) +1 630 530 0444 (Chicago Store) +1 650 367 6500 (San Francisco Store) +1 201 525 1300 (New York Store) +1 978 443 0550 (Boston Store) +1 301 654 9699 (Washington DC Store) +1 610 292 0200 (Philadelphia Store) +1 972 579 1500 (Dallas Store) +1 734 525 3200 (Detroit Store) +1 425 687 8000 (Seattle Store) +1 303 770 1000 (Denver Store) +1 602 548 7700 (Phoenix Store) +1 651 688 2200 (Minneapolis Store) +1 314 426 9100 (St. Louis Store)
15732 Tustin Village Way
Tustin , California
United States – 92780
Mon8:00 AM – 5:30 PM
Tue8:00 AM – 5:30 PM
Wed8:00 AM – 5:30 PM
Thu8:00 AM – 5:30 PM
Fri8:00 AM – 5:30 PM
Sat8:00 AM – 5:30 PM
Sun10:00 AM – 5:00 PM
Chicago Store
501 East St.Charles Road, Villa Park, IL 60181 San Francisco Store
1286 Oddstad Dr., Redwood City, CA 94063 New York Store
171 Main Street, Hackensack, NJ 07601 Boston Store
440 Boston Post Road, Sudbury, MA 01776 Washington DC Store
7747 Old Georgetown Road, Bethesda, MD 20814 Philadelphia Store
100 East Main Street, Norristown, PA 19401 Dallas Store
100 West Airport Freeway, Irving, TX 75062 Detroit Store
36175 Plymouth Road, Livonia, MI 48150 Seattle Store
2833 NE. Sunset Boulevard, Renton, WA 98056 Denver Store
8000 E. Belleview Ave., Greenwood Village, CO 80111 Phoenix Store
12644 North 28th Drive, Phoenix, AZ 85029 Minneapolis Store
3090 Courthouse Lane, Eagan, MN 55121

St. Louis Store
1809 Beltway Drive, Overland, MO 63114 Show MoreShow Less

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Complaints & Reviews — The Jewelry Exchange / Goldenwest Diamond

1 Jan, 2018

diamond engagement ring/repair

My husband and I purchased our rings and band from the Cartersville Jewellery Exchange. I have had to take my ring back several times due to having a raised, loose prong. Today 06/20/2017 I had to take my ring back in the prong broke off, probably from being pushed down over and over again and the diamond... Read more➤

Jewelry & Watches

1 Jan, 2018

Not honoring my warranty

I bought a diamond ring on 11-27-15 from your Norristown Pa location for a Christmas present for my wife to be, we found out on Xmas day that the ring didn't fit. I brought the ring back on 12-27-15 explaining the ring is to tight and my wife couldn't get on her finger, John Isaac gave the... Read more➤

Jewelry & Watches

1 Jan, 2018

Advertised one product and mails a lessor value product

On 11/29/2010, we ordered a pair of diamond stud earrings with jackets from The Jewelry Exchange. Item ordered was 1 cttw round diamond stud earrings with 3/4 cttw diamond earring jackets set in 14k white gold. Diamond stud earrings include 14k white gold screwbacks for security during everyday wear. Product Code EJS30, Labor Charges $0.00 Price: $995,... Read more➤

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An incompetent, ignorant and irresponsible person works at the Armidale branch of the State Employment Agency. Can a person who is not competent for the job work in a public institution! Why do we, as taxpayers, pay money to such entities!