More Contact Info

Toll-Free Number:

(800) 878-1411

Customer Service:

(616) 222-5411

General Info:

(800) 878-1400

Other Info

Other Info (opening hours):

Customer Service Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Sunday: 7:00 AM – 2:00 PM

Company Address

Advance Local Media LLC

169 Monroe Ave. NW, Suite 100

Grand Rapids,

United States

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Complaints & Reviews — The Grand Rapids Press

31 Jan, 2020

Be ware of poor delivery route drivers that cant deliver 3 days a week

My delivery was hit and miss after multiple complaints the customer service did nothing to correct the situation. Also had received several free weeks for my inconvience and again more missed deliverys so i cancelled and said to finish up my free papers and I was done so I belive I was black listed for canceling clearly... Read more➤

Periodicals & Publishing

26 Jan, 2020

Do NOT pay for home delivery. Buy it at the store or gas station. Not worth the pain.

Once again I did not get my Sunday paper. I called customer service and was told because it was after noon (12:03), it was past re-delivery and they would only credit my account. I called before noon but the automated system took that long to work through to a live person. Unbelievable. I have had nothing but... Read more➤

Periodicals & Publishing

20 Jan, 2020

Don’t expect much from the GR Press

This Christmas the carrier left a note suggesting we might like to leave a gratuity despite admitting it as a trying year for him and he would do better this year. Ya Ive head that before.

Periodicals & Publishing

20 Jan, 2020