More Contact Info

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Emergency/ Hotline:

+2 780 012 4000

Crime hotline

Investors/ Franchasing:

+2 711 370 5000

Computershare

+2 786 110 0949

Telkom Share Dealing services

Fax:

+27 (011) 688 7734

Other Info

Other Info (opening hours):

Additional Customer Service Numbers:

Mobile (free from a Telkom Mobile phone): 081180

Home (free from a Telkom landline) : 10213

Home Service (free from a Telkom landline) : 10120

Business Sales (free from a Telkom landline): 10213

Business Service (free from a Telkom landline) : 10217

Investor Relations

Telkom SA Limited

Private Bag X780

Pretoria 0001

Republic of South Africa

Company Address

Telkom SA SOC Limited

61 Oak Avenue

Centurion,

South Africa

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Complaints & Reviews — Telkom

7 Aug, 2021

The wifi network down

Our wifi and lines are down I am working from.home.and this is unacceptable This is not the first time could you please indicate when it will be restored.i am really rethinking my contract with you guys. This is such an inconvenience and to add to it we cannot get through to your call centre as we are... Read more ➤

Telecommunications

7 Aug, 2021

Need account details

I am investigate my wife nmr for a good reason.Need help and assistant on 079088****…my nmr is 072261****.i want a detailed on whatsupp and sms for the last week and half .

Telecommunications

7 Aug, 2021

Caller tune cancellation

Horrible cannot contact them want to change my number because of the stupid caller tunes which I did not purchase User’s recommendation: No customer service here.

Telecommunications

6 Aug, 2021

Account billing

My billing is incorrect I have canceled my insurance on my old phone but still show on my statement both device are insured but supposed to be one device not both.

Telecommunications

6 Aug, 2021

My data run out 800mb in 1 minute

I buy data now and then but still gets depleted and I don’t know why because I don’t remember subscribing to anything that uses my data

Telecommunications

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