More Contact Info

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Emergency/ Hotline:

+2 780 012 4000

Crime hotline

Investors/ Franchasing:

+2 711 370 5000

Computershare

+2 786 110 0949

Telkom Share Dealing services

Fax:

+27 (011) 688 7734

Other Info

Other Info (opening hours):

Additional Customer Service Numbers:

Mobile (free from a Telkom Mobile phone): 081180

Home (free from a Telkom landline) : 10213

Home Service (free from a Telkom landline) : 10120

Business Sales (free from a Telkom landline): 10213

Business Service (free from a Telkom landline) : 10217

Investor Relations

Telkom SA Limited

Private Bag X780

Pretoria 0001

Republic of South Africa

Company Address

Telkom SA SOC Limited

61 Oak Avenue

Centurion,

South Africa

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Complaints & Reviews — Telkom

19 Aug, 2021

Have a problem with my telkom sim card

My Sim card 061 40* *** has been locked and l do not know what really transpired. I cant call or even request the balance

Telecommunications

19 Aug, 2021

Want to cancel my contract

I want to cancel my home phone and the number to call to cancel does not dial through.Please cancel 011766****

Telecommunications

18 Aug, 2021

I want to pay the difference on my balance cause now my account is on areas behind the credit review which is not good at all

Hi, am thabelo Jackson Ndou ID number 901021****085 Am asking for account number for my Mondo contract phone, I want to pay the balance. My due is R4581 User’s recommendation: Help.

Telecommunications

18 Aug, 2021

Is all about my airtime

I ask for emergency recharge of R15 but i did not get the airtime, but you are charging me. You want me to pay for the R16 ETU balance I didn’t see, and my airtime balance is still the same. I’m very disappointed

Telecommunications

18 Aug, 2021

Phonecall mobile network

It’s been some days my simcard doesn’t have mobile network it doesn’t make phonecall or receive calls User’s recommendation: No recommendations currently.

Telecommunications