Customer service staff do not help you at all. The phone call is hanged up , pretending they can’t hear you. Just appalling. Never again flying tap.
Ive canceled my flight and still have received a call from customer service about by reimbursement they supposed charge me $190 for cancellation and instead charging me a whole ticked price User’s recommendation: Book with other airlines.
First of all, website very slow. Second theyve sent me a voucher in Brazilian Real but I first purchased in dollars. So this meant I had to use the Brazilian website of course after calling the customer service. While on the phone with the operator trying to book my flight the call ends. No one called me...
Read more➤
I had two issues that I raised with tap. Neither of which were responded to AFTER I had flown though for both flights I needed the help prior to flying. They clearly don’t give a damn about clients or custom service. Though in fairness the cabin crew are usually very helpful. Avoid! User’s recommendation: Avoid using this...
Read more➤
On hold forever, never return call when left number
