Update by user May 29, 2019 a second camera went off line so I finally agreed to give them my credit card so they would honor the one year warranty and send out replacements, that work. So I returned the malfunctioning cameras in the post paid box. so hopefully they don’t put any charges on my card....
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Cameras went in as expected and work well. Cabling could have been better because we only got one length. With 6 cameras you must know they would be different distances from the memory unit. Cables are not easy to extend; I had to buy connectors and they were hard to find. Programing was a nightmare. It kept...
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Very unhappy with Swann system Dvr and camera not working only 11 months old Response from customer service is sorry that’s it not prepared to do anything about it
The test of a good company is the response when something with the product goes wrong. Unfortunately, Swann scores zero stars on technical help. I received a new Swann camera system that had an unfixable DVR firmware fault. I will spare you the details but in brief, on first use a password was requested to login rather...
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I WAS SHOPPING FOR A GOOD SECURITY CAMERA SYSTEM AT FRYS ELECTRONICS,, I ASKED THE ASSOCIATE ABOUT WHICH CAMERAS ARE THE BEST . HE RECOMMENDED ME TO SWANN,,SO I PURCHASED 4 WIRELESS CAMERAS WITH 3 DVR,,AFTER A MONTH LATER THE DVR STOPED WORKING,,CALLED THE TECH SUPPORT,,1st-THEY WANT A PROOF OF PURCHASE . SO I FAXED THEM A...
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