Purchased Super HD 3MP system w/4 cameras w/8 camera capacity. Web site confusing on what is compatible to add cameras to system. Called support and the girl could’t answer questions let alone answer and said would get right back to me. One week later with no response I Emailed specifics and questions, still no responce. Really disappointed...
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WARNING: Technical support (if the automated system doesn’t hang up on you first) sucks. I’m beginning to believe that tech support either doesn’t know wtf they are doing or they give *** service with intention. Either way…the consumer gets a *** experience. In an…
Swads-466 cams simple just suck. Customer service did what they could, but it’s the engineers and software designers that need to be shit-canned ASAP. Cameras constantly go offline, and are a real PITA to reregister, if you can when they do. Requires a physical QR scan which is really tough to do when they go online and...
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Bought a 3 MP 8 camera system and half of the cameras wouldn’t work. Some of the cameras flicker and some will record when not suppose to and there is also one with no led light. I Must have called at least 10 times and was on hold for hours and every time I was assured that...
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Bought a new cctv system just short of 18 months ago and 2 cameras stopped working. Got 18 months warranty but lost receipt. Swann will not honour the warranty. It is a consumer right that with or without receipt that you have the same rights if items are faulty.
