Complaints & Reviews — Strax Rejuvenation

Service culture

19. on the evening of June at At 21. 52 we drove to Mackay Oporto to get a little stronger after a long, tiring day. There were already two cars at the driver's service window. We stood in line and the 17-year-old daughter went to the microphone to place an order, but returned immediately because she was told that the microphone was not working and the order had to be placed at the box. Well, at least she understood that, unfortunately she had a poor command of the foreign language language. Immediately afterwards, the employee's head appeared from the service window - she was saying something, as if she was just looking reproachfully - we decided that it was definitely not addressed to us. Another car was behind us. Our turn came at 22. 00. We drove to the box, said hello, and asked how much the kebab kit cost. The answer surprised me: "I told your daughter three times! I said it three times! And if I say it out of the box, you can hear it!" I was surprised because my daughter hadn't really asked. The following was even more amazing: "We could quit now, but we have to make you kebabs!" Of course, we didn't want to delay the employee who was overwhelmed with the thought of leaving the job, so we left. As if in the end it wasn't bad at all - we didn't take in extra calories so late at night. But the feeling of bitterness remained. And it's a pity that Mackay will not want to visit Oporto anymore - as if on the way, and it seemed like such a nice place.