I only had a negative experience with all sorts of customer service I tried to address my issues. I am not really good at arguing with people, especially when it comes to buying and selling and defending my own rights. This shop was the exception. The matter was about the incorrect order and the operator took me...
Read more ➤
I had a problem with the the USPS I had the wrong label on the wrong packaging. Never happened before in the two years I have used Stitch Fix. Called them and the problem wash fixed in seconds. User’s recommendation: Use them!
Taking to long for a return credit. It was almost a month from my returned item but still no credit to my account. User’s recommendation: Just give them a call.
Did not like even one of the fixes. I am so disappointed because I was eagerly expecting this months fix as my anniversary is coming up. But none of the clothes fit or even looked decent. I expect a refund because I sure am not paying styling fee for such bad picks
It says on my first order that I received a pair of vacation strappy wedge. I am assuming these are a pair of shoes. They cost $79. User’s recommendation: Just make sure you review your orders, to make sure that you have them all.
Poor service.
You wouldn't have thought you would have to write this, but other customers should know what they might face as well. Waiting for an order for more than 2 hours. Given that we were promised and expected that the order would be until 10 pm (the order was placed around 9:30), when I called at 21:45 to clarify how long to wait, I received an answer that 20-30 minutes. , then there will already be, there are a lot of orders. Okay, we were still waiting patiently. But when I called 22. 25 because nothing had been received yet, the answer rang - a few more minutes, the courier is already near you. Finally at 22. 42 I also received a call that there is a supplier present. My bigger disappointment was that out of the 3 ordered sushi, one was from another opera - the same was not ordered, the other was broken, all the pieces were mixed together, but now the third at least looked normal. Anyway, thank you, you can take me back from where I came from and I know I won't use this company! What can I recommend to others!
Read more...
