Stitch Fix




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Stitch Fix

Average Rating:

1.67 / 634 rates / 73 reviews
1 Montgomery Tower Suite 1200
San Francisco
California
United States

Phone: +1 415 882 7765
Web: https://www.stitchfix.com

Category: Online Shopping

Links of Stitch Fix
Toll-Free Number:
(844) 386-3850
Customer Service:
(415) 882-7765
Stitch Fix Emails:
Fax:
+1 (415) 463 1119
Other Info

+1 415 882 7765
1 Montgomery Tower Suite 1200
San Francisco , California
United States – 94104

Company Address
Stitch Fix, Inc.
One Montgomery Street, Suite 1500
San Francisco,
United States

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Complaints & Reviews — Stitch Fix

6 Jul, 2021

Exchange of size

Thank You for the great customer service, it was a pleasure talking with you hope everyone has a great day!
Tried to resolve and they just kept shuffling me around and not allowing g the phone call to go through User’s recommendation: The styles are great but stay on top of it or they will ram the charged down your throat.
I mailed back my fix on June 17th and I was charged for it on July 5th. I mailed back my fix on June 17th and I was charged for it on July 5th.
I had a forwarding address that didnt work and the customer service agent was able to help me with my lost credit. User’s recommendation: Amazing help!
This is my experience so your customer service seems like a major fail. The tops wont fit, and neither will the shoes as they are to narrow. I do like the products. I also cant find my code for the coupon off my first purchase. Id appreciate a human voice and not just an email please. 515-664-****

Poor service.

You wouldn't have thought you would have to write this, but other customers should know what they might face as well. Waiting for an order for more than 2 hours. Given that we were promised and expected that the order would be until 10 pm (the order was placed around 9:30), when I called at 21:45 to clarify how long to wait, I received an answer that 20-30 minutes. , then there will already be, there are a lot of orders. Okay, we were still waiting patiently. But when I called 22. 25 because nothing had been received yet, the answer rang - a few more minutes, the courier is already near you. Finally at 22. 42 I also received a call that there is a supplier present. My bigger disappointment was that out of the 3 ordered sushi, one was from another opera - the same was not ordered, the other was broken, all the pieces were mixed together, but now the third at least looked normal. Anyway, thank you, you can take me back from where I came from and I know I won't use this company! What can I recommend to others!

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