Toll-Free Number:

(800) 715-2450

Customer Service:

(310) 846-0400

Headquaters:

+8 135 292 8000

Other Info

+81 352 928 000 (Japan) +1 310 846 0400 (United States) +44 208 636 3000 (United Kingdom) +86 108 203 9311 (China)
Shinjuku Eastside Square 6-27-30 Shinjuku, Shinjuku-ku
Tokyo , California
Japan – 160-8430
United States
999 N. Sepulveda Blvd, 3rd Floor, El Segundo, CA 90245

United Kingdom
12th & 13th Floor, 240 Blackfriars Road, London SE1 8NW, United Kingdom

China
Room716, Golder Plaza, No.10 Huayuandonglu, Haidian District, Beijing, CHINA 100083 Show MoreShow Less

Company Address

Square Enix Holdings Co., Ltd.

Shinjuku Eastside Square, 6-27-30 Shinjuku,

Tokyo,

Japan

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Square Enix Holdings , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Square Enix Holdings

24 Sep, 2019

unhappy with the customer service

Order number; [protected] I would like to speak to someone regarding an issue I’ve had with a product on your store and a member of your staff. I placed an order a few months ago at the price of £125, which was the pre-order price. I recently requested to have my account debited and realised that I... Read more➤

Software and Video Games

1 Jan, 2018

hitman steelbook edition

Hi, I bought the game a while ago and have only just opened it. There is a Circular Dent on the CD which is stopping me from playing the game. I do you not have the receipt for it so I cannot take it back to Asda. I will send some pictures of this Dent. I will... Read more➤

Software and Video Games

1 Jan, 2018

rise of the tomb raider xbox one x

I have played this game for 13 hours. I have now encountered a bug that has been “under investigation” since 2015. I am unable to carry on playing and the work around “backup save” is after the bug. I refuse to start over and play 13 hours again for the sake of your incompetence at programming. I... Read more➤

Software and Video Games

1 Jan, 2018

final fantasy vii

Hello Square Enix: I am very upset that Aerith cannot be ressurected in Final Fantasy VII. Many fans want her revived, too. The scene in which Jenova kills her in the form of Sephiroth is scary, annoying, and extremely emotional. I will not want to get the remake if this entire company does nothing to change it.... Read more➤

Software and Video Games

1 Jan, 2018

charging my credit card unauthoized

My credit card company called me to verify two charges by Square Enix, Play Online. The first charge for $1, then one for $27. I have never heard of this site, nor have I ever visited this site. The customer service person I spoke to explained that the first charge for $1 was to test to see... Read more➤

Software and Video Games