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The customer service for this company is a far cry from Bright House Networks. I worked for BHN and our standards would have never aloud for such a *** customer service experience User’s recommendation: Find something else.
my remote was replaced and the new one I can*t set up I need some one to come and set it up call to make a date for the set up 414-852-****
Big Spectrum on middle of screen then sign says check cable connections then Spectrum again. Big mess. Needs fixing.
On Aug 9 Spectrum sent Ricardo to wire my cable. Very pleasant, wired the house, tacked the hanging wires & checked to make sure everything was working. A minute after he left I realized he left me with a big loop of cable in the corner. I immediately called…
Cable tv outage. Several channels from my spectrum cable box went out several days ago and I called spectrum to reset I cable box and get the channels back. Also, complained to spectrum about them raising prices on internet and cable tv twice in the past 12 months. User’s recommendation: Don’t get spectrum.