1st extension granted was due to medical issues. A 2nd request of yesterday,7/8 was denied. Reason for this request was because of inability to fly these past few months as this pandemic occurred affecting myself and spouse,victims of the coronovirus. Now that we have recovered,wish to plan future trip but told by a rep can’t utilize travel...
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You just lost 2 long time customers. We’ve been flying with southwest every year for vacation since 2007. We booked this year’sD vacation MONTHS ago. Now you change our flight willy-nilly, and when we contact you to let you know these flight times don’t work you “fit us in” on a flight that CONVENIENTLY has only two...
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Inposted a negative review earlier about SW Airlines. I completely retract everythimg i said. Turns out, i talked to a travel agency NOT AFFILIATED IN ANY WAY with SW Airlines. They led me to believe i was dealing with SW. THEY are the ones who charged me $225 to change our flight. When i realized my mistake,...
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I had an emergency (my Daughter back in Colorado in hospital) on March 18th and I needed to get back right away. I called and got ahold of who I thought was Southwest Airlines like they claimed to be and got a flight the same day. They gave me a price of $98.98 going and April 3rd...
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Long time flyer in SW rewards program. Booked 2/2020. SW cancelled 4./2020 two days before flight. No notification. SW auto rebooked on much later flight. No notification. Per DOT/FAA rules, a passenger is due a full refund regardless of reason when airline cancels. Passenger can elect to let airline hold funds, but they cannot just keep them...
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service
A couple of days ago, my family and I had a hawk's nest. I liked the service. The waitress arrived immediately, despite the fact that the people's hall was quite a lot. We get the menus right away. Domajam kadas 10min. The waiter didn't even have to call, he himself came. Customers and meals were delivered within 15 minutes. The food was very famous. Well, what's up? I would definitely return with the whole family. And I would also recommend it to my friends and relatives. PS I advise managers, owners and everyone else not to get bogged down in comments written on the Internet. Everything is in order.
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