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I have had 22 flights this year with SWA. EVERY flight has been delayed, rerouted or cancelled. I am a multi-year A List Preferred member. Does not matter. Customer Service does not try to help or care.
I have been a rapid rewards customer With SouthWest for over 25 years and they deleted 60,000 Rapid Rewards RR# 5040**** Early this month (April) without any warning or notice and have refused to reinstate my Rapid Rewards RR# 5040****. That is a terrible company!!!!
My son and I, along with friends, flew SWA Flight 1842 from Denver, CO to Raleigh, NC on April 17, 2019. I have flown SWA for 17+ years, enough to get A List standing from time to time. My family and office peers have been pretty faithful customers but have seen a steep decline in quality, flight...
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What business cancels their services based on what might happen. To cancel flight based on overhyped uninformed weathermen is totally unacceptable. Southwest Airlines your job and only job is to transport people from place to place you should be fined and refund all canceled flights. This is Texas!!!!!
On April 4th we flew from OAK to HNL on SW. This was one of the most terrifying flights I have taken in my life. I used to live in Hawaii and made this trip several times. We hit horrible turbulence with very limited time in the almost 6 hour flight to use the bathroom or get...
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service
A couple of days ago, my family and I had a hawk's nest. I liked the service. The waitress arrived immediately, despite the fact that the people's hall was quite a lot. We get the menus right away. Domajam kadas 10min. The waiter didn't even have to call, he himself came. Customers and meals were delivered within 15 minutes. The food was very famous. Well, what's up? I would definitely return with the whole family. And I would also recommend it to my friends and relatives. PS I advise managers, owners and everyone else not to get bogged down in comments written on the Internet. Everything is in order.
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