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Complaints & Reviews — Southern Motion Furniture

1 Jun, 2021

Update…we bought a Southern Motion recliner that quit working shortly after a year making it a $1200.00 paperweight. The store quit selling them and factory had nowear to obtain replacement parts.

After a nonproductive search I finally wrote complaint to company. A week later we received a remote through the mail. While we were thrilled to receive it ,and I might add worked perfectly,we never had any personal contact with anyone from customer service.So while I would like to say thank you for the follow up.weare greatful.we love... Read more➤

Furniture and Decor

23 Jan, 2021

Awful material

Awful material, They have put this brand in our RV We paid top dollar for our recreational vehicle, and these leather chairs are horrific! User’s recommendation: Do not buy this brand.

Furniture and Decor

30 Nov, 2020

Furniture is falling apart

Bought a $2500 Southern Motion reclining couch and after 1.5 years the leather is coming apart. I bought this from Gallery Furniture in Portland Oregon and sent them its and after a month have not heard a peep from them. is furniture is JUNK….. I wished I would have researched online instead of listening to the salesman…i... Read more➤

Furniture and Decor

24 Nov, 2020

Garbage furniture

I have a power reclining/power headrest sofa and a manual reclining loveseat. Purchased in August 2017. My wife and I are the only ones that use them. No kids. We paid extra for genuine cowhide leather. The leather dye is wearing off and foam cushion under the leather has shifted out of place. No warranty on the... Read more➤

Furniture and Decor

10 Nov, 2020

BONDED LEATHER SEPARATING

NOTHING HAPPENED LIKE FURNITURE UNTIL BONDED LEATHER CAME APART ARMS AND SEAT

Furniture and Decor

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