More Contact Info

Customer Service:

+361 780 1288

Customer Service Number:

(704) 696-8900

Headquarters:

+867 552 660 4324

Pre-Order:

+867 552 653 9563

Company Address

Smok

13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China

Shenzhen,

China

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Complaints & Reviews — SMOK

25 Apr, 2021

Called me a liar s

Many wYz. As well as the youngTvgentpevlhis Nadga isn’t me. Want let me change personal information. User’s recommendation: Manager in Summerville, SC.

Cigarettes and Tobacco

23 Apr, 2021

Mod issue Received the wrong coloured modforgot pin and securety q&a

I got the wrong colored mod can i send mine in and have it replaced with the correct colored one if at all possible

Cigarettes and Tobacco

21 Apr, 2021

Tank was cracked when purchased

Update by user Apr 21, 2021 Nobody has tried to resolve my problem Original review posted by user Apr 21, 2021 I am very disappointed in the quality of my vape when I purchased it it was damaged cracked and leaked like crazy I am also very disappointed with your customer service representatives User’s recommendation: Don’t waste... Read more➤

Cigarettes and Tobacco

16 Apr, 2021

SMOK ALLEGED SHIPMENT OF PURCHASED MERCHANDISE

Ordered a couple of kits directly @ SMOK website on 03/25/21. On 04/01/21, received email from SMOK – order has already been arranged shipment. We will update tracking number later. On 04/02/21, received another email – Your order *************** has already been…

Cigarettes and Tobacco

15 Apr, 2021

Tank leaks and damaged when bought

I spoke with someone about my vape and I didn’t really get any of the help that I needed I’m going to have to buy another vape and tank it’s all just been a big pain in the *** that I don’t feel like dealing with

Cigarettes and Tobacco