More Contact Info

Customer Service:

+361 780 1288

Customer Service Number:

(704) 696-8900

Headquarters:

+867 552 660 4324

Pre-Order:

+867 552 653 9563

Company Address

Smok

13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China

Shenzhen,

China

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Complaints & Reviews — SMOK

14 May, 2021

Help with Nord burning me and leaking

My nord will Leak hot juice and burn me it leaks a lot. The wattage will go from 5 up to 75 with out me doing it. I want to send it in for warranty Ive only had it a little over a month. This week I was positive for covid so I have no been able... Read more➤

Cigarettes and Tobacco

12 May, 2021

Vape pen 22 does not stay together

I was gifted a SMOK vape pen 22 and when I assembled my vape pen 22 the top does not screw down tightly causing it to pop off and spill the juice all over the place. I have another vape pen 22 and it works great. Can you please contact me for a solution to my problem.... Read more➤

Cigarettes and Tobacco

10 May, 2021

Smok scar mini several problems

I purchased a smok scar mini from Vaporwize about a month ago. I took it to the store and they worked with it and were unable to get it to work. The watt setting reverts back to 1 watt and will not allow to raise. I also had problems with the power lock, also the light on... Read more➤

Cigarettes and Tobacco

29 Apr, 2021

Defective device store won’t exchange

Where you open the tank to fill the lock button sticks so it opens and leaks out unless you play with it .. for the price I shouldn’t have to buy a New tank

Cigarettes and Tobacco

28 Apr, 2021

I would like to have the black SM okay nfix back. The rainbow one that he gave me the second time because he was out of the black there is a default with it the first day I had it I had to charge it i

That I was called a liar. There was a default with the first one it stopped working it wasn’t smoking the same the third one was clearly something wrong with it when I first received it because I had to charge it up four different times the first day now I’m having to…

Cigarettes and Tobacco