Hotel is well run down. Carpets are and worn, room colors are horrible. Toilet was broken, towel rack on shower doors missing, shower door wouldnt stay closed, tile missing, shower head clogged, and overall this hotel is badly run down. On the bright side the beds and pillows were great. The staff was very friendly and accommodating;...
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They have still yet to refund me my money that was took off extra User’s recommendation: Check your account after you leave.
I booked a room for two nights at sleep inn and suites in Galveston off Broadway street. We only stayed one night bc there was a roach the bathroom was filthy and the smell of mold and cigarettes were overwhelming . My husband and I were exhausted as I flew in all the…
The hotel manager wouldnt let myself and someone else a dry towel because we had throw up on one and he gave me a trash bag and said, once you clean the towels off then we will give you a towel. Thats very very rude. User’s recommendation: Teach your hotel staff what a hotel is.
Commitment to your satisfaction please let the front desk know without delay so we can make it right. I was not told that there would be neither milk or juice offered in the morning well if you dont drink coffee? packaged apple slices that were offered were were rotten outdated. When I woke up in the morning...
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