13 Aug, 2020 → by ClaimboUser522636
POOR Product Packaging
2
I just received four Bilstein Shocks and a Bilstein Steering Dampener for my 2014 Ford F-250. While they all arrived, UPS delivered them in a box that clearly was not the box they were shipped in..! I honestly believe that I can blame this 50% on UPS and the other 50% on SHOCK WAREHOUSE for failing to properly package their products...! I have sold Industrial Tools for over forty years and I know that UPS can break darn near anything. THIS is why anything you give to those guys must be packaged as if it were going to be dropped out of one of their Airplanes as it passes overhead..! Anything less is an accident waiting to happen. SHOCK WAREHOUSE needs to up their game on how that prepare their products for shipment..! BUYER BEWARE..! User's recommendation: Buy from this company at your own risk.