More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Locations:

European Economic Area, the UK or Switzerland

ZENITH BUSINESS CO., LIMITED

Unit 3, Lake Farm House Allington Lane,

Fair Oak, Eastleigh, Hampshire,

United Kingdom, SO50 7DD

345 N. Baldwin Park Blvd，

City of Industry, CA 91746 US

Room 11-12 2/F, Hong Leong Plaza(Phase 1)

No. 33 Lok Yip Road Fanling NT,

Hong Kong, Hong Kong 999077, HK

Company Address

ZOETOP BUSINESS CO., LIMITED

ROOM 19-112, 21/F, 14 TAIKOO WAN ROAD

Taikoo Shing,

Hong Kong

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Complaints & Reviews — Shein Canada

13 Jul, 2021

Added custom clearance on my package

I order shein clothing and they added custom clearance from DHL . I paid 41.40 for custom. As shein mentioned delivery is free. I need my full refund of custom clearance.

Footwear and Clothing

13 Jul, 2021

Wrong dress

Hi, I received my latest order and one of the dresses is not what I ordered. I ordered the Ditsy Floral Ruched A-Line Dress (3rd picture on the right) and I received a completely different style. See picture 1 & 2. I messaged you on Sunday and no one has replied. I would appreciate some acknowledgement as... Read more ➤

Footwear and Clothing

12 Jul, 2021

Shipping fees

Hello, I had ordered some items worth $189 but had to pay $55.07 for duty. The shipping was supposed to be free. Please let me know what you can do about this. My Shien order number is GSHMGV00W00M4YL DHL Waybill number is 259183**** DHL Transaction ID is 489043**-**49620

Footwear and Clothing

11 Jul, 2021

Shipment problem

I have been told I must pay $40.65 for duty tax before my shipment is to move to next destination in Canada by DHL

Footwear and Clothing

7 Jul, 2021

Return my item

hello this is the third time that my order has been returned to the sender.it is just because the address is always forgotten to put by the sender!!!! how would you make it up this time???

Footwear and Clothing