More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Locations:

European Economic Area, the UK or Switzerland

ZENITH BUSINESS CO., LIMITED

Unit 3, Lake Farm House Allington Lane,

Fair Oak, Eastleigh, Hampshire,

United Kingdom, SO50 7DD

345 N. Baldwin Park Blvd，

City of Industry, CA 91746 US

Room 11-12 2/F, Hong Leong Plaza(Phase 1)

No. 33 Lok Yip Road Fanling NT,

Hong Kong, Hong Kong 999077, HK

Company Address

ZOETOP BUSINESS CO., LIMITED

ROOM 19-112, 21/F, 14 TAIKOO WAN ROAD

Taikoo Shing,

Hong Kong

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Complaints & Reviews — Shein Canada

23 Jul, 2021

E-card not received

I sent an e-card to my daughters work email. I think her work filtered out the e-card as my payment has processed but the e-card was never received. I would like to resend the e-card to her personal email vs work email.

Footwear and Clothing

22 Jul, 2021

Regarding address

Hi actually I order from SHEIN app unfortunately I forgot to update my new address after payment I was trying to do that but I could not get please help me to change my address my new address is 303 regent street unit 3 Sudbury Ontario postal code P3c4c6 thank you

Footwear and Clothing

21 Jul, 2021

Dhl fee

When look at the web site it has lt of good deal and I have ordered many items and when check out it Never mention about dhl fee

Footwear and Clothing

21 Jul, 2021

Not interesting to me

because my information I am sending 10 time and you told me where your information And if you’re not send me information you told me cancel it older so I know what I can help you and how I am send it on time right now my ID and my Visa card User’s recommendation: i take customer... Read more ➤

Footwear and Clothing

21 Jul, 2021

COMBINE TWO ORDERS

I was on the chat line with a SHEIN customer representative requesting help to COMBINE THE ORDERS I PLACED THIS MORNING TO QUALIFY 20% DISCOUNT AND FREE EXPRESS SHIPPING The representative left and didnt return. Its over 24 hours and I havent received any response or apology from the company. Thats not a great customer service, I... Read more ➤

Footwear and Clothing