More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Locations:

European Economic Area, the UK or Switzerland

ZENITH BUSINESS CO., LIMITED

Unit 3, Lake Farm House Allington Lane,

Fair Oak, Eastleigh, Hampshire,

United Kingdom, SO50 7DD

345 N. Baldwin Park Blvd，

City of Industry, CA 91746 US

Room 11-12 2/F, Hong Leong Plaza(Phase 1)

No. 33 Lok Yip Road Fanling NT,

Hong Kong, Hong Kong 999077, HK

Company Address

ZOETOP BUSINESS CO., LIMITED

ROOM 19-112, 21/F, 14 TAIKOO WAN ROAD

Taikoo Shing,

Hong Kong

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Complaints & Reviews — Shein Canada

26 Jul, 2021

SHEIN DHL duty fees

I ordered $317 of clothes and I had free express shipping because of this promotion they had and I didnt know I had to pay fees because it was free and I paid $71.54$ of taxes and I would like to have something to repay for my lost of $71.54$. Id like to contact them but I... Read more ➤

Footwear and Clothing

25 Jul, 2021

I cannot find the return label

Hello the return label isnt appearing on the application. It says that the items have been refunded but I didnt receive the refund….

Footwear and Clothing

25 Jul, 2021

Charged more money after shipment

After I got a email verifying that my order was shipped and shortly after the express company charged me a extra $43 User’s recommendation: Don’t pay for express shipping.

Footwear and Clothing

25 Jul, 2021

Ripped off by SHEIN

my mom bought me $100 worth of clothing and shoes and nail things Etc from Shein and they sent me a message said that they had tried to deliver the package to a residence and someone there said that I don’t live there… that was on the 23rd of June. on the 25th of June two days... Read more ➤

Footwear and Clothing

24 Jul, 2021

Damaged item or poor return service, customer service unreachable

I received a bathing suit with a stain on the top and the bow/tie is also missing from the front of the top. I’d like to return and exchange this item at no cost. But, navigating customer service and getting a return label is extremely difficult… No customer service phone number to call. How do I resolve... Read more ➤

Footwear and Clothing