Called customer service. She walked me through some basic troubleshooting. Vacuum still didn’t work. Sent me a link for video call and had me take certain pieces apart and try to turn on again. Still no luck. She took some basic information from me and then said they would be sending me a new motor- which is...
Read more ➤
About 3weeks ago I ordered a new part to replace a broken plastic part. The new part has not yet arrived and I cannot use the vacuum without it.
Customer service rep. did a fine job. Sad, that I couldn’t get that discount on a new battery pack for my shark. I guess, I will just be in the market for a new vacuum, since the battery cost 1/2 of the cost of a new vacuum…don’t know which brand I will choose.p
Hi I have a DPD parcel note that tells me that my returned SHARK/NINJA Vacuum Cleaner was received by SAM FAIRBURY at 12.00 on Friday 7th May 2021 The DPD Tracking number is 00904**** and the Parcel number is 1550 26** **1 326 0 My query quite simply is… when will I receive the reimbursed payment for...
Read more ➤
i wrote so many places and they all keep giving me a diffent email to try. i bought a uv540 shark lift away from lowes on 11/28/2020. it was a gift didn’t start using till middle of januray. the rubber tits on the dust cup assenblem is already gone. when we contact…
