I purchased a Samsung Model # RF24FSEDBSR/AA five years ago brand new. Within 1 year, the freezer component started to over-ice inside the unit. I constantly had to scrape the ice off the top of the unit or else the tray would become stuck. Another year passed and the ice section stopped working all together. For the...
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I bought an A20 Samsung cellphone last year. It was fine until the last month or so. Now it just spins in circles when I try to access websites on my data. Away from WIFI. I read once where cell phone companies slow down their phones after a year old and you will have to buy a...
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I got an email from Samsung saying I won a phone. I would only be charged 1 dollar on my credit card. Then the page flipped to their partner Amazon. The billing address page seemed to be a loop and I was unable to provide them a mailing address. I sent an email notifying Amazon, then got...
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Since new this unit has not been impressive. My wife says it does not wash well. It has a design issue with the valve for steam venting on dry cycle that reoccurs regularly and I have to take it apart to clean it or water on the floor. First time it was less than a year old...
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I am writing this email after trying for 1 hour 27 minutes and 32 seconds to address the problem with the defective product sold to me by Samsung. I can hardly express my disbelief at the deplorable experience dealing with the individuals that titled themselves as technical support experts. An hour and 27 minutes after speaking to...
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