Rue 21

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Rue 21

Average Rating:

1.56 / 261 votes / 32 reviews
800 Commonwealth Drive, Warrendale, Pennsylvania, 15086
United States

Phone number: (866) 533-4783

Category: Footwear and Clothing

Toll-Free Number:
(866) 533-4783
Customer Service:
(724) 776-9780
Other Info

Other Info (opening hours):

(Available 7 days a week from 10AM-8PM EST)

Company Address
800 Commonwealth Drive,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rue 21, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Rue 21

I saw a girl she looked about 16-17 named Hailey vaping well at work. Which is wrong and i had a headache from it
23 May, 2021

Manager was very rude

She followed only me around the store I ask her why she proceeded to call me out my name very unprofessional I demanded an apology User’s recommendation: Treat customers with dignity every body don’t steal don’t judge all all people by past experiences.
I ordered a pair of pants, three pairs of shoes, and a hand bag. And I received two pair of pants and that was it, not only that. But they were size 18 and Im a size 12. So the order was completely wrong and Im frustrated because I cant get ahold of someone. User’s recommendation: Don’t... Read more➤
I never got back the money I spent at Rue 21 due to Rude Management and unfair policies as stated by the manager. I spent almost $200 that day and got nothing but Attitude and beat out of my money. User’s recommendation: Do not shop there because you will not be treated fairly and you will get... Read more➤
13 Nov, 2020

Employee work fraud

You have employee fraud. You have a manager that is dating a woman named Madi, Who clocks her in, but Madi does not even work there. Management is horrible and when other employees try to help customers the managers are rude and very unprofessional in front of guests. This is even pertaining to the new part time... Read more➤
I will never ever shop or support Rue 21, I will also advise many of friend and family to not support you all…I was missing multiple items and you all tell me to follow up with ups….you guys senior support team basically calling your customers liers User’s recommendation: To never shop online or support, because I have... Read more➤
26 Nov, 2019

Order twice a shipment

I was charged twice for one order or I payed twice the same order
19 Sep, 2019

Terrible online order

I 0rdered 100 dollars worth of clothes online.. they charged my credit card but I never received the items and now they will not take responsibility for my loss
i had walked in to get my pick up package and they would not let me get it because the manger wasn’t there… i paid 150$ just for them to say i couldn’t not have it
One romper had to tag &one shirt had permamt marker blue & red stains & one lettuce edge bikini underwear seem was straight on one side!!! That happened last time I ordered the 1st time I ordered they sent me a a legging with *** in it & the other pair of leggings they sent was the... Read more➤
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