Royal Holiday Vacation Club




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Royal Holiday Vacation Club

Average Rating:

1.13 / 284 votes / 35 reviews
Holiday Club Management Company de México, S.A. de C.V.
1250 Ave. Ponce De Leon Ste 1005 San Juan Florida Puerto Rico - 00907
San Juan
Florida
Puerto Rico

Phone number: 18009611810

Category: Hotels

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Complaints & Reviews — Royal Holiday Vacation Club

I am with the club for a while now, they are nice to you in order to make you want to become a member. After that they steal your points by appraising your rates very high when on line are advertised low, -same dates -they charge you for the buffet while on line is included on your... Read more➤
My wife and I entered their membership in Feb 2019 when we were in a resort of Punta Cana, Dominican Republic for our honeymoon. However, when we were told by their phone reps again and again that this membership cannot be cancelled until certain age of 60s, we know that we encountered fraud. When we went to... Read more➤
we did several upgrades with RH, but we did one back in 2007 in the Bahamas and just found out recently after asking questions regarding the anunity, that it is not any longer worth $18, 000 per our contract. It is worth about $500. They are WILLING to give us one years worth of Rent Sure fees... Read more➤
We felt this club was ripping people off from the start. However since we had to pay the yearly maintenance fee, we did use the vacations every other year. We would roll our credits over the first year and take a longer vacation, or take others with us on the second year. We did this for many... Read more➤
12 Feb, 2021

Contract signed with Royal Holiday

*SOLVED

I would like to cancel my contract as you do not provide the service I was promised. No matter how much notice I give, I still do not get the service I require and I have to settle for "scrape off the bottom resorts", in the middle of no where, at times no one else wants, just... Read more➤
We were pressured into purchasing this package. They talked us down to a 1 year Pay 3 year use of 60, 000pts with extra certificates that we could use when we ran out of points that would have to be purchased, and we only had to pay for flight… THAT’S IT!! They told us we use our... Read more➤
I purchased RHC vacation plan in 1998 and paid it off a few years later. I never use it nor have any desire to use it. However, I keep getting billed for annual maintenance fees. In April 2019 I retained Primo Management Group, Orlando FL, to get me out of this timeshare nightmare. They have currently been... Read more➤
We have used our timeshare # 3-103567 only about 5 times in 20 years. We feel we were taken advantage of. Ken Waller & Louis Tello tagged team us, we felt to much pressure. We went back in the next day to cancel and the manager became irate and threatened to call the police and we were... Read more➤
We cancelled the membership while still on vacation at the resort that sold us it and were given an addendum stating we would get our money back in 1-5 business days and that the contract would be cancelled. It's now past that time frame and we still haven't been refunded. What do we do now? How do... Read more➤
We were deceived when we purchased this timeshare in Paradise Island, in I think 2004. We thought our base was there in Paradise Island. When we received the contract, they had slipped in Mexico. We have never been to Mexico and have zero desire to go there. The timeshare is paid off. Then they tell us that... Read more➤

Attitude and cultural level

Such people do NOT have to work in this type of institution! brother's wife had a birth at this hospital yesterday. The child had a possible congenital pathology, which was also written in a doctor's referral. I think it's perfectly normal for relatives to worry in that case. But this situation seems completely unfamiliar to nurses. It also turned out that the newborn baby needs an urgent operation, which is performed only by specialists from the capital. It turned out only around noon. 2 at night. In order not to bother the new mother unnecessarily, it is logical that a call to the maternity ward to find out which Melbourne hospital will take the newborn, because I also live in Brisbane. It's a pity I didn't ask my sister's name what I was talking about... I don't even have a word to describe my emotions. Normally, she clarified what she was talking about... but... so rudely... First, I was addressed to you... and added that it was up to the child's parents to take care of it (you can imagine how mom feels after childbirth and the father, who said that does not give any warranty that the baby will live)... Secondly, rehabilitation after a meal is given to me with a frustrated voice announced that all children with abnormalities leading to Melbourne clinical hospital... I said thank you and hung handset... I wanted to add, sorry that I woke up, but held on. I can understand that everyone has situations when the highest point of patience is reached. But you have to be able to hold your hands in time or apologize... You have to change jobs if you don't know how to do your job. MEDICAL INSTITUTIONS SHOULD CHOOSE THEIR STAFF CAREFULLY! AND NOT ONLY BY EDUCATION, BUT BY A COMMON LEVEL OF COMPETENCE! but it is better for them to go to pick strawberries in the Irish countryside, or to go to the janitors, because there is no need to talk about brooms!

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