On 8/19/2008, we called Roto-Rooter to investigate a leak coming into our garage. They determined the mainline into the house had broken. They dug a trench at the outside wall of the house and replaced bad sections of pipe. The cost was $540. Two days later, water resumed spilling into our garage. Roto-Rooter came out again, dug...
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Started with bad attitude over the phone. Was told no estimate could be given till the plumber was on place. Was told betwee 4:30PM and 6:30 PM but they did not show up till 10PM and asked for $ 350 to unclog a drain. NEVER, EVER had to pay more than $ 70 before to unclug the...
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Roto-Rooter had the worst service ever! The plumber busted the outside wall of my house using a hammer to get into the pipe that leaked, cut the pipe, capped it off and charged me for $500! To top it all, he said that the company will not be resposible for repairing the damages he had done! I...
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Thursday night (10/2/08) at 7 pm we called Roto Rooter to have them clear the sewer line that had backed up into both toilets. My wife asked what the cost would be and the lady said she couldn't tell us until they were through. Since it was at night it would be a premium charge. We understood...
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Residential house drain needed blockage cleaned out. Called Roto Rooter at about noon. Wasn't told how many down the list I was. Didn't arrive until after 5:00. Worked for a bit over an hour, and told me he went in 105 feet, which was the limit of his equipment, and couldn't clear the block. He called for...
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Poor service
Terrible service. Since the very morning I have been trying to call, no no. does not lift, does not reply to emails. As if the courier was on January 26 and I was not present, although I guarantee that no one even came to my address that day. I don't know what to do next. Anyone have any suggestions on this situation?
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