I purchased 6 highend and very expensive appliances about 4 years ago. Thermador and Miele. Pre-covid someone used the Thermador oven probe for the first time, and the over was never able to be used outside of probe mode since then. I contacted WS in December, one of the family member took my info and never got...
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I purchased appliances on 12/3/20 after a fire in my home. I was called 01/07/21 that they were in and ready for delivery. My home was not complete and I asked that they hold them. The salesperson said fine. Then I call in Feb to get them delivered, they sold my paid…
I ordered a gas dryer 2 months ago. They said delivery would be delayed 2 to 6 weeks. 2 weeks ago I called and said it would be in mid to end of march. I called yesterday and they said not sure when I’d get it. They are still selling the model on the floor knowing this...
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We have always had a wonderful experience with all the sales and service people and have always been a fan of every appliance we have purchased. However, following one issue we had – we contacted the store manager – and we have NEVER had such inappropriate, rude treatment in our lives! Honestly – it was shocking! Tim...
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We bought and paid for a gas grill after being assured it would be delivered and installed in two weeks, this was Memorial weekend, so it’s now over two months! We still haven’t received it, nor gotten any specific date it would be delivered and installed. We could have purchased the same model at Fleet Farm but...
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